So i tried to contact any way i could and emails were the only way but it took 2 days to get a reply from an email and the person replying would tell me that they were not the ones to contact about this and then i would reply asking to be directed to somebody who could cancel My "subscription". I meant to investigate it but forgot until i seen another charge for $11.99 the next month.Īfter investigating it i found it was total av charging me but there was no mention of ongoing charges to begin with so i logged into the total av web page only to find there was no way of cancelling my so called "subscription" NO WAY TO CANCEL! Then i noticed a charge to my PayPal account a month later of i think it was $11.99. I signed up for what was supposed to be $3 and no mention of anything else and i thought that was surprising but all the "reviews" were positive so i signed up through PayPal. How can you trust a virus resource that team up with malware creators?Īnd suddenly "TotalAV" is now a trusted company/program with a 100% detection score in the VB100 certification test (made by Virus-Bulletin). That Virus-Bulletin (Which I have always considered a trustworthy source) choose to endorse them that way (despite knowing their shady business model and malware software) is just sad and Virus-Bulletin have lost their credibility in my book. Lately they have become a PARTNER of Virus-Bulletin, in the annual Virus Bulletin International Conference (VB2019) Try looking at some of the negative reviews (the only real ones) on Trustpilot and Google.Īnd they seem to be very good at "infiltrating" (buying their way into) the legit virus scanner scene. They also sell 3 identical VPN clients (again using different brands/company names)Ĭompany also has a long history of withdrawing money from peoples accounts AFTER they cancel subscriptions. Here's an post that shows screenshot of all 3 programs. The company sells 3 identical virus scanners (using different brands/company names) "In order to promote any of Protected Groups brands affiliates must NEGATIVE match the following if promoting via Google or Bing."
Same goes for their affiliate program, where you only get money if you block out NEGATIVE searches on Google and Bing. They also lack any form of community/forum like other virus scanner vendors, as they know they will be flooded with negative comments. Marketing their products using false advertising, fake reviews, fake comparison tests and other shady methods. "TotalAV" is a front for Group Ldt., one of biggest scammer companies in the cyber-security industry and a well known producer of malware. PLEASE CHECK THE WIKI FOR BASIC HELP + TROUBLESHOOTING INFO BEFORE POSTING.
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